{"id":10,"date":"2026-03-12T13:48:13","date_gmt":"2026-03-12T13:48:13","guid":{"rendered":"http:\/\/kayyisu.com\/?page_id=10"},"modified":"2026-04-14T07:50:52","modified_gmt":"2026-04-14T07:50:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kayyisu.com\/fr\/refund_returns\/","title":{"rendered":"Digital Download Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37df6c96 e-flex e-con-boxed e-con e-parent\" data-id=\"37df6c96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1de175e elementor-widget elementor-widget-heading\" data-id=\"1de175e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Download Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30418fbb elementor-widget elementor-widget-text-editor\" data-id=\"30418fbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5>Effective Date: 12\/03\/2026<\/h5>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p data-start=\"203\" data-end=\"320\">Thank you for purchasing our digital products. Please read the following policy carefully before making a purchase.<\/p>\n<h3 data-start=\"322\" data-end=\"360\">1. No Refunds on Digital Downloads<\/h3>\n<p data-start=\"361\" data-end=\"639\">All sales of digital downloads are <strong data-start=\"396\" data-end=\"405\">final<\/strong>. Due to the nature of digital products, we <strong data-start=\"449\" data-end=\"502\">do not offer refunds, exchanges, or cancellations<\/strong> once a purchase is completed. This includes but is not limited to software, e-books, digital art, music files, templates, and courses.<\/p>\n<h3 data-start=\"641\" data-end=\"658\">2. Exceptions<\/h3>\n<p data-start=\"659\" data-end=\"716\">A refund may be considered only in the following cases:<\/p>\n<ul data-start=\"717\" data-end=\"884\">\n<li data-start=\"717\" data-end=\"814\">\n<p data-start=\"719\" data-end=\"814\">The digital product is <strong data-start=\"742\" data-end=\"783\">defective, corrupted, or inaccessible<\/strong> due to an error on our side.<\/p>\n<\/li>\n<li data-start=\"815\" data-end=\"884\">\n<p data-start=\"817\" data-end=\"884\">You were <strong data-start=\"826\" data-end=\"849\">charged incorrectly<\/strong> or received a duplicate payment.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"886\" data-end=\"1092\">If you experience any of these issues, please <strong data-start=\"932\" data-end=\"974\">contact our support team within 7 days<\/strong> of purchase at [support email\/contact form], providing your order number and a detailed description of the problem.<\/p>\n<h3 data-start=\"1094\" data-end=\"1122\">3. Responsibility of Use<\/h3>\n<p data-start=\"1123\" data-end=\"1321\">Customers are responsible for ensuring their device and software are compatible with the digital product before purchasing. We provide product specifications and system requirements to assist you.<\/p>\n<h3 data-start=\"1323\" data-end=\"1351\">4. How to Access Support<\/h3>\n<p data-start=\"1352\" data-end=\"1495\">For technical assistance or download issues, contact:<br data-start=\"1405\" data-end=\"1408\" \/><strong data-start=\"1408\" data-end=\"1418\">Email:<\/strong> [<a class=\"decorated-link cursor-pointer\" rel=\"noopener\">info@kayyisu.com<\/a>]<br data-start=\"1440\" data-end=\"1443\" \/><strong data-start=\"1443\" data-end=\"1461\">Response Time:<\/strong> Within 48 hours (business days)<\/p>\n<h3 data-start=\"1497\" data-end=\"1525\">5. Changes to the Policy<\/h3>\n<p data-start=\"1526\" data-end=\"1653\">We reserve the right to modify this refund policy at any time. Updates will be posted on our website with the effective date.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Digital Download Refund Policy Effective Date: 12\/03\/2026 Thank you for purchasing our digital products. Please read the following policy carefully [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_angie_page":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"wishsuite-image":false,"ever-compare-image":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Ilmfort","author_link":"https:\/\/kayyisu.com\/fr\/author\/fasmb1905gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Digital Download Refund Policy Effective Date: 12\/03\/2026 Thank you for purchasing our digital products. Please read the following policy carefully [&hellip;]","rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Ilmfort","author_link":"https:\/\/kayyisu.com\/fr\/author\/fasmb1905gmail-com\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Digital Download Refund Policy Effective Date: 12\/03\/2026 Thank you for purchasing our digital products. Please read the following policy carefully [&hellip;]","_links":{"self":[{"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":20,"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":7024,"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions\/7024"}],"wp:attachment":[{"href":"https:\/\/kayyisu.com\/fr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}